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1-833-469-9520
Knowledge base
Touch Series
Product Information
15
Q Pro Series
Q Series
Z Series
C Series
RS+ Series
View all 15
How To's
44
All – How to Enable and Disable Touch
Q Pro Series - How to Update an App / All Apps
Q Pro Series - How to Manually Install an APK
Q Pro Series - How to Hide Your PIN While Logging In
Q Pro Series - How to Enable a QR Code Login
View all 44
Troubleshooting
6
NB, IB, UB, FB, RS, and RS+ - How to Connect to the Wi-Fi Network
NB, IB, UB, FB -Windows or Mac does not fit the Whole Screen
X5, X7 - X-Series Training Materials
UB, FB - Using File Commander with Google Drive
X-Series - Windows or Mac does not fit the Entire Screen
View all 6
Newline Software
Product Information
11
Newline Display Management Plus
Newline Cast
Newline Visual Communication Solutions (VCS)
Newline Engage Cloud
Newline Broadcast
View all 11
Downloads
22
Q Pro / Z Pro - Firmware Updates
RS+ / Q / Z - Firmware Updates
STV / STV+ - Firmware Updates
NT / NT+ - Firmware Updates
X-Series - Firmware Updates
View all 22
Troubleshooting
17
Newline Cast - Delay or Lag When Casting
Newline Cast - Diagnostic Window
Newline Cast - Difference Between 6 or 10 Digit Code
Newline Cast - I have a 10-Digit Session ID on My Home Screen. Why Can I Not Get a 6-Digit session ID?
Newline Cast - The app is asking for an Installer Code
View all 17
EDLA Troubleshooting
1
EDLA Network Requirements
How To's - Newline Cast and Broadcast
17
Newline Cast - Connection Method Overview
Newline Cast - How to Cast From Windows or Mac Using DN App
Newline Cast - How to Cast From Web
Newline Cast - How to Cast From Android Phone or Tablet
Newline Cast - How to Cast From iPhone or iPad
View all 17
How To's - NDM (Basic)
36
NDM - Training Videos
NDM - How to Setup a Newline Display Management Account
NDM - How to Login to Your Account
NDM - How to Enroll a Panel to an Account
NDM - How to Remove a Panel From an Account
View all 36
How To's - NDM (Advanced)
8
NDM - How to Add Local Users to the Q and Z Series
NDM - How to Set Password for the Local Users on the Q and Z
NDM - How to Install Certificates
NDM - How to use Schedule and Trigger
NDM - How to Use Wake-on-Lan
View all 8
How To's - Trucast
5
Trucast - How to add custom logo
Trucast - How to connect to Trucast using a Chromebook
Trucast - How to connect to Trucast 1 using Windows
Trucast - How to perform factory reset
Trucast - Training videos/resources
How To's - IdeaMax
14
Ideamax v2 - How to fix IdeaMax when touch is inaccurate
Ideamax v2 - How to use the pen tool
Ideamax v2- How to export files
Ideamax v2 - How to import media files
Ideamax v2 - How to use the record option
View all 14
How To's - Activity House
3
Activity House - How to install software
Activity House - How to activate software
Activity House - FAQ and Best Practices
How To's - Newline VCS
1
Newline VCS - How to configure auto-launch
Direct View LED Series
Product Information
1
DV Series
How To's
6
DV - Installation Video
DV - Parts, Connections, and Buttons Overview
DV - Remote Overview
DV - Cabinet, LED Module, and Hub Board Overview
DV - Hub Board Detailed Overview
View all 6
Troubleshooting
2
DV - Module Has No Image
DV - Unit is Not Powering On
Newline STV and STV+ Series
Product Information
1
STV Series
How To's
2
STV+ - How to Factory Reset
STV - How to Install APK Files
Troubleshooting
0
Non-Touch Series
Product Information
2
NT Series
NT+ Series
How To's
5
NT - How to Locate Model and Serial Number
NT+ - How to Change Source Name
NT+ - How to Change Starting Source
NT+ - Is It Possible to Rearrange the Apps?
NT+ - How to Change Orientation
Troubleshooting
4
NT+ - RS232 Troubleshoot
NT+ - Panel Powers On After Sending RS-232 Power Off
NT+ - Wi-Fi Toggle Does Not Turn On
NT+ - Android Recovery Screen
Newline Computing Devices
Product Information
4
OPS Product Information
Newline Chromebox A10
X10D Android Mini Computer
Newline EDLA OPS
How To's
5
OPS - How to reinstall Windows 10 or 11
OPS - How to change refresh rate within Windows
OPS - How to access the BIOS menu
OPS - How to Change a Windows pro update policy
OPS - How to enable PXE option in BIOS
Troubleshooting
5
OPS - Windows Update Tips
OPS - OPS Source Displays Black Screen
X10D - How to Connect an X10D
X10D - How to Create Multiple Users
X10D - No Touch Pass-Through
Downloads
1
All Current OPS Drivers
Newline Accessories
Mobile Stands
6
TruTouch Mobile Stand Information: Part # - EPR8A50500
TRUTOUCH Mobile Stand Assembly Instructions: Part # - EPR8A50500
TRUTOUCH Mobile Stand Information: Part # - EPR8A50500-SQR
TRUTOUCH Mobile Stand Assembly Instructions: Part # - EPR8A50500-SQR
TRULIFT Motorized Mobile Stand Information: Part # - EPR8A60060-000
View all 6
Wall Mounts
4
Swing out Wall Mount
Swingout Wall Mount Dimensional Drawing
TRUTOUCH Wall Mount: Part # - EPR8A50600-000/EPR8A50100-000
TRUTOUCH Wall Mount Assembly Instructions: Part # - EPR8A50600-000
BalanceBox Wall Mounts
5
Balance Box Flyer
Balance Box Education Flyer
Balance Box 400-650 Flyer
Balance Box 400H Flyer
Simple Tips for Balance Box Installers
Cameras
3
ModCam +
Document Camera
Document Camera - Visualizer
Common Questions and Tips
Newline Policies
0
Common Questions
13
No Sound from External Computer
No Touch Using a Mac
Panel Shuts Down During Inactivity - Energy Saver
No Video Feed Using an External Computer
Adding Zoom to your Newline Panel
View all 13
How To's
30
How to Setup Touch Extended Mode in Windows
How to Calibrate a Windows 10/11 Touch Screen
How to Connect a Computer to the Interactive Flat Panel
How to Factory Reset Your TruTouch Display
How to Close Out of Applications Using the Multi-Task View
View all 30
Troubleshooting
11
No Sound from On-Board Computer
No Touch Using an External Windows Computer
No Sound from Blu-Ray or DVD Player
No Drag and Drop Touch in Google Chrome
How to Set Up and Calibrate Touch for MacOS
View all 11
Newline Training Materials
Panels
7
Q Pro Series - Training Videos
Q Series - Training Videos
RS Series - Training Videos
VN Series - Training Videos
X6, X8, and X9 - Training Videos
View all 7
Software
3
Newline Cast - Training Videos
Newline Launch Control - Training Videos
Ideamax v5 - Training Videos
NDM Training
1
Newline Display Management+: Basic Training Course
Shipping and Warranty Information
Warranty Information
4
Warranty FAQ
3-Year Advanced Replacement Warranty
5-Year Advanced Replacement Warranty
7-Year Advanced Replacement Warranty
Damaged or Missing Product Policy
1
Damaged or Missing Product Policy
Newline Quick Links
Case Study Documentation
6
Catholic Diocese of Dallas
Lawton Public Schools
Saint Joseph's College
Stanford University
UBS Wealth Management
View all 6
Video Case Studies
3
Eifler Advisory Group
Cameron University
Center for Emerging Technology and Entrepreneurial Studies
Interactive Whiteboards
2
Interactive Whiteboard
Jeico Panel Covers
Help Desk Software
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