Troubleshooting Documents

How to Connect a Computer to the Interactive Flat Panel
How to Connect a Computer to the Interactive Flat Panel Youtube Link: https://www.youtube.com/watch?v=_Yptzhs6bCE PC 1. Connect a video cable and USB ...
Wed, 17 Oct, 2018 at 3:56 PM
How to enable and use Windows Ink Workspace
How to enable and use Windows Ink Workspace Youtube link: https://www.youtube.com/watch?v=pZQwuNy_BA0 Please view the attached document.  Fo...
Wed, 17 Oct, 2018 at 4:02 PM
No Sound from On-Board Computer
Issue: No sound from the display speaker using the On-Board Computer. 1. On your Windows taskbar, right click on the audio icon. 2. Click Sounds. 3. N...
Thu, 8 Nov, 2018 at 10:12 AM
No Sound from External Computer
Issue: No sound from the display speaker using an external computer. 1. On your Windows taskbar, right click on the audio icon. 2. Click Sounds. 3. Na...
Tue, 6 Nov, 2018 at 3:57 PM
Troubleshooting Power Related Issues.
Please follow the steps provided below for solving power related issues. Is the power rocker switch on the back of the unit near the power cable in the &q...
Wed, 14 Nov, 2018 at 9:27 AM
How to Setup Touch when the Computer is in Extended mode
When the computer is in extended mode, it does not know which monitor is a touch screen. Therefore, a short setup is required to have the computer recognize...
Fri, 28 Sep, 2018 at 10:39 AM
How to enable Touch Keyboard on Windows 10
Please view the attached document. 
Tue, 12 Jun, 2018 at 10:06 AM
How to Clean the Screen
How to Clean the Screen Do not wipe the panel with any chemical reagent. Solvents may damage the enclosure or paint. If the panel is stained by dust, cut o...
Thu, 25 Oct, 2018 at 11:14 AM
How to Change the Starting Source on a Display
How to Change the Starting Source on a Display UB/FB 1. Go to Display Settings 2. Navigate to Input Source Settings. 3. Under Force turning on the chann...
Wed, 17 Oct, 2018 at 2:21 PM
No Video Feed Using an External Computer
Issue: No Video Feed Using an External Computer 1. On the keyboard, click the Windows + P button at the same time to access the projection settings. 2....
Wed, 7 Nov, 2018 at 3:13 PM