Troubleshooting Documents

No Sound from On-Board Computer
Issue: No sound from Display Speakers Using the On-Board Computer 1. On your Windows taskbar, right click on the audio icon. 2. Click Sounds. 3. Navig...
Tue, 12 Mar, 2019 at 9:41 AM
No Sound from External Computer
Issue: No sound from the display speaker using an external computer 1. On your Windows taskbar, right click on the audio icon. 2. Click Sounds. 3. Nav...
Fri, 16 Nov, 2018 at 9:47 AM
No Video Feed Using an External Computer
Issue: No Video Feed Using an External Computer 1. On the keyboard, click the Windows + P button at the same time to access the projection settings. 2....
Tue, 12 Mar, 2019 at 8:46 AM
No Touch Using an External Computer
Issue: No Touch Using an External Computer 1. Check and ensure there is a USB cable connected from the computer to the panel. 2. For a rundown of the p...
Tue, 8 Jan, 2019 at 3:50 PM
No Touch in Google Chrome
Issue: No Touch in Google Chrome Browser 1. Open Google Chrome. 2. Copy chrome://flags/ and paste it on the address bar.  3. Click Control and F and a...
Mon, 26 Nov, 2018 at 8:58 AM
How to Connect a Computer to the Interactive Flat Panel
How to Connect a Computer to the Interactive Flat Panel Youtube Link: https://www.youtube.com/watch?v=_Yptzhs6bCE PC 1. Connect a video cable and USB ...
Tue, 12 Mar, 2019 at 8:45 AM
How to Calibrate a Windows 10 Touch Screen
To get started, open the Control Panel and select Tablet PC Settings. Or, hit the Windows key and type: calibrate and select the “Calibrate the scree...
Fri, 12 Oct, 2018 at 2:45 PM
How to Enable and use Windows Ink Workspace
How to Enable and use Windows Ink Workspace Youtube link: https://www.youtube.com/watch?v=pZQwuNy_BA0 Please view the attached document.  Fo...
Wed, 5 Dec, 2018 at 2:28 PM
How to Setup Touch when the Computer is in Extended mode
When the computer is in extended mode, it does not know which monitor is a touch screen. Therefore, a short setup is required to have the computer recognize...
Fri, 28 Sep, 2018 at 10:39 AM
How to Enable Touch Keyboard on Windows 10
How to Enable Touch Keyboard on Windows 10 Please view the attached document. 
Fri, 16 Nov, 2018 at 9:49 AM