Common Questions

No Sound from On-Board Computer
Issue: No sound from Display Speakers Using the On-Board Computer 1. On your Windows taskbar, right click on the audio icon. 2. Click Sounds. 3. Navig...
Fri, 3 Sep, 2021 at 9:17 AM
No Sound from External Computer
Issue: No sound from the display speaker using an external windows computer 1. On your Windows taskbar, right click on the audio icon. 2. Click Sounds....
Fri, 9 Aug, 2019 at 8:34 AM
No Video Feed Using an External Computer
Issue: No Video Feed Using an External Computer 1. On the keyboard, click the Windows + P button at the same time to access the projection settings. 2....
Tue, 12 Mar, 2019 at 8:46 AM
No Touch Using an External Windows Computer
Issue: No Touch Using an External Computer 1. Check and ensure there is a USB cable connected from the computer to the panel. 2. For a rundown of the p...
Fri, 9 Aug, 2019 at 8:15 AM
No Touch Using a Mac
Issue: No Touch Using a Mac 1. Check and ensure there is a USB cable connected from the computer to the panel.     For Macs, we recommend 6ft or less U...
Fri, 9 Aug, 2019 at 8:33 AM
No Drag and Drop Touch in Google Chrome
Issue: No Drag and Drop Touch in Google Chrome Google has changed the way Chrome works with touch-based devices. Chrome will need to be launched with a ...
Fri, 5 Nov, 2021 at 9:13 AM
How to Connect a Computer to the Interactive Flat Panel
How to Connect a Computer to the Interactive Flat Panel Youtube Link: https://www.youtube.com/watch?v=_Yptzhs6bCE PC 1. Connect a video ca...
Mon, 9 Aug, 2021 at 1:15 PM
How To Reset Your Trutouch Display
The steps below are for a hardware reset. This does not perform a software reset on the panel. In the event the Trutouch does not power on due to a p...
Tue, 23 Nov, 2021 at 3:59 PM
How to Calibrate a Windows 10 Touch Screen
To get started, open the Control Panel and select Tablet PC Settings. Or, hit the Windows key and type: calibrate and select the “Calibrate the scree...
Fri, 12 Oct, 2018 at 2:45 PM
How to Enable and use Windows Ink Workspace
How to Enable and use Windows Ink Workspace Youtube link: https://www.youtube.com/watch?v=pZQwuNy_BA0 Please view the attached document.  Fo...
Wed, 5 Dec, 2018 at 2:28 PM