Newline Technical Services
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1-833-469-9520
Knowledge base
Common Questions and Tips
Common Questions
9
No Sound from External Computer
No Touch Using a Mac
Panel Shuts Down During Inactivity - Energy Saver
No Video Feed Using an External Computer
Adding Zoom to your Newline Panel
View all 9
Troubleshooting
8
No Sound from On-Board Computer
No Touch Using an External Windows Computer
No sound from Blu-Ray or DVD player
No Drag and Drop Touch in Google Chrome
How to set up and calibrate touch for macOS
View all 8
How To's
21
How to setup touch extended mode in Windows
How to Connect a Computer to the Interactive Flat Panel
How to factory reset your TruTouch display
How to Clean the Screen
How to Enable Touch Keyboard on Windows 10
View all 21
Touch Series
Product Information
13
Q Series
Z Series
RS+ Series
RS Series
FLEX
View all 13
Troubleshoot
23
[UB/FB/RS] How to Enable and Disable Child Lock
[NB,IB,UB,FB,RS] How to Connect to the Wifi Network
[Trutouch] Training Videos/Resources
[Trutouch] How to Activate the Hidden Toolbar
How to Locate the Model and Serial Number (TruTouch)
View all 23
Non-Touch Series
Product Information
1
NT Series
Troubleshooting
1
How to Locate the Model and Serial Number (NT - Non-Interactive)
Newline Training Videos
Panels
4
[RS Series] - Training Videos
[VN Series] - Training Videos
[X6/8/9] - Training Videos
[Q Series] - Training Videos
Software
3
[Newline Cast] - Training Videos
[Newline Launch Control] - Training Videos
[Ideamax v5] - Training Videos
Best Practices
0
Newline Computing Devices
Product Information
3
OPS Product Information
Newline Chromebox A10
X10D Android Mini Computer
Troubleshoot
8
[OPS] How to Change Windows 10 Pro Windows Updates Policy
[OPS] How to Enable PXE Option in BIOS
[OPS] How to Access BIOS
[OPS] How to Change Refresh Rate
[OPS] Windows Update Tips
View all 8
Newline Software
Product Information
9
Newline Display Management Plus
Newline Cast
Newline Visual Communication Solutions (VCS)
Newline Engage Cloud
Newline Broadcast
View all 9
Troubleshoot
27
How to Cast to Newline Cast using Google Cast
Newline Cast Diagnostic Window
Inconsistency in ability to "Remote" into devices via NDM
Updating/installing an App via NDM
[Ideamax v2] How to Back Up a User Profile
View all 27
Downloads
21
All Current OPS Drivers
Firmware Updates
Firmware Updates
Firmware Updates
Firmware
View all 21
Newline Accessories
Mobile Stands
6
TruTouch Mobile Stand Information: Part # - EPR8A50500
TRUTOUCH Mobile Stand Assembly Instructions: Part # - EPR8A50500
TRUTOUCH Mobile Stand Information: Part # - EPR8A50500-SQR
TRUTOUCH Mobile Stand Assembly Instructions: Part # - EPR8A50500-SQR
TRULIFT Motorized Mobile Stand Information: Part # - EPR8A60060-000
View all 6
Wall Mounts
4
Swing out Wall Mount
Swingout Wall Mount Dimensional Drawing
TRUTOUCH Wall Mount: Part # - EPR8A50600-000/EPR8A50100-000
TRUTOUCH Wall Mount Assembly Instructions: Part # - EPR8A50600-000
BalanceBox Wall Mounts
5
Balance Box Flyer
Balance Box Education Flyer
Balance Box 400-650 Flyer
Balance Box 400H Flyer
Simple Tips for Balance Box Installers
Cameras
2
Document Camera
Document Camera - Visualizer
Education
Education Solutions
1
Newline Education Solutions
Education Information
1
Newline Overview for Education
Warranty
1
Warranty Information
Newline Quick Links
Case Study Documentation
6
Catholic Diocese of Dallas
Lawton Public Schools
Saint Joseph's College
Stanford University
UBS Wealth Management
View all 6
Video Case Studies
3
Eifler Advisory Group
Cameron University
Center for Emerging Technology and Entrepreneurial Studies
Interactive Whiteboards
2
Interactive Whiteboard
Jeico Panel Covers
Help Desk Software
by Freshdesk Support Desk