Newline Technical Services

Common Questions 9

• No Sound from External Computer
• No Touch Using a Mac
• Panel Shuts Down During Inactivity - Energy Saver
• No Video Feed Using an External Computer
• Adding Zoom to your Newline Panel

View all 9

Troubleshooting 8

• No Sound from On-Board Computer
• No Touch Using an External Windows Computer
• No sound from Blu-Ray or DVD player
• No Drag and Drop Touch in Google Chrome
• How to set up and calibrate touch for macOS

View all 8

How To's 21

• How to setup touch extended mode in Windows
• How to Connect a Computer to the Interactive Flat Panel
• How to factory reset your TruTouch display
• How to Clean the Screen
• How to Enable Touch Keyboard on Windows 10

View all 21

Product Information 13

• Q Series
• Z Series
• RS+ Series
• RS Series
• FLEX

View all 13

Troubleshoot 23

• [UB/FB/RS] How to Enable and Disable Child Lock
• [NB,IB,UB,FB,RS] How to Connect to the Wifi Network
• [Trutouch] Training Videos/Resources
• [Trutouch] How to Activate the Hidden Toolbar
• How to Locate the Model and Serial Number (TruTouch)

View all 23

Product Information 1

• NT Series

Troubleshooting 1

• How to Locate the Model and Serial Number (NT - Non-Interactive)

Panels 4

• [RS Series] - Training Videos
• [VN Series] - Training Videos
• [X6/8/9] - Training Videos
• [Q Series] - Training Videos

Software 3

• [Newline Cast] - Training Videos
• [Newline Launch Control] - Training Videos
• [Ideamax v5] - Training Videos

Best Practices 0

Product Information 3

• OPS Product Information
• Newline Chromebox A10
• X10D Android Mini Computer

Troubleshoot 8

• [OPS] How to Change Windows 10 Pro Windows Updates Policy
• [OPS] How to Enable PXE Option in BIOS
• [OPS] How to Access BIOS
• [OPS] How to Change Refresh Rate
• [OPS] Windows Update Tips

View all 8

Product Information 9

• Newline Display Management Plus
• Newline Cast
• Newline Visual Communication Solutions (VCS)
• Newline Engage Cloud
• Newline Broadcast

View all 9

Troubleshoot 27

• How to Cast to Newline Cast using Google Cast
• Newline Cast Diagnostic Window
• Inconsistency in ability to "Remote" into devices via NDM
• Updating/installing an App via NDM
• [Ideamax v2] How to Back Up a User Profile

View all 27

Downloads 21

• All Current OPS Drivers
• Firmware Updates
• Firmware Updates
• Firmware Updates
• Firmware

View all 21

Mobile Stands 6

• TruTouch Mobile Stand Information: Part # - EPR8A50500
• TRUTOUCH Mobile Stand Assembly Instructions: Part # - EPR8A50500
• TRUTOUCH Mobile Stand Information: Part # - EPR8A50500-SQR
• TRUTOUCH Mobile Stand Assembly Instructions: Part # - EPR8A50500-SQR
• TRULIFT Motorized Mobile Stand Information: Part # - EPR8A60060-000

View all 6

Wall Mounts 4

• Swing out Wall Mount
• Swingout Wall Mount Dimensional Drawing
• TRUTOUCH Wall Mount: Part # - EPR8A50600-000/EPR8A50100-000
• TRUTOUCH Wall Mount Assembly Instructions: Part # - EPR8A50600-000

BalanceBox Wall Mounts 5

• Balance Box Flyer
• Balance Box Education Flyer
• Balance Box 400-650 Flyer
• Balance Box 400H Flyer
• Simple Tips for Balance Box Installers

Cameras 2

• Document Camera
• Document Camera - Visualizer

Education Solutions 1

• Newline Education Solutions

Education Information 1

• Newline Overview for Education

Warranty 1

• Warranty Information

Case Study Documentation 6

• Catholic Diocese of Dallas
• Lawton Public Schools
• Saint Joseph's College
• Stanford University
• UBS Wealth Management

View all 6

Video Case Studies 3

• Eifler Advisory Group
• Cameron University
• Center for Emerging Technology and Entrepreneurial Studies

Interactive Whiteboards 2

• Interactive Whiteboard
• Jeico Panel Covers