Troubleshoot

Updating or Installing an App via Newline Display Management
Updating or Installing Apps via NDM  Below is a breakdown of how to install or update Apps on your Newline Panel. NDM has the ability to install or upda...
Tue, 20 Jun, 2023 at 5:00 PM
Newline Cast Diagnostic Window
Newline Cast Diagnostic Window/ Black Box with Yellow Text on Panel Issue: Black Box with Text on Newline Panel  When using Newline Cast by Displ...
Mon, 8 May, 2023 at 12:06 PM
Inconsistency in ability to "Remote" into devices via NDM
Some users may experience an inconsistency when trying to remote into their devices, below are recommendations and best practices when trying to remote into...
Tue, 2 May, 2023 at 12:57 PM
IdeaMax Silent Install Procedure
Please view the attached documents for detailed instructions.
Tue, 14 May, 2019 at 11:41 AM
Toolbar orientation
Please click the link below to view the tutorial. https://youtu.be/_KK1jqhcuZ8
Mon, 29 Jan, 2018 at 9:17 AM
[Ideamax v2] How to Back Up a User Profile
How to Back Up a User Profile Version: IdeaMax 2.0.9 Navigate to: C:\Program Files (x86)\IdeaMax\IdeaMax\NewLine\IdeaMax\Config You will see several...
Wed, 21 Nov, 2018 at 9:56 AM
[Ideamax] Product Key does not Activate
Issue: The product key is not activating on an IdeaMax software Ensure the computer has an active internet connection.  Re-enter the license key. You...
Wed, 21 Nov, 2018 at 9:58 AM
[Ideamax] Training Videos/Resources
Ideamax Training Videos/Resources [Ideamax v2] Toolbar Orientation [Ideamax v2] How to add a User Profile [Ideamax v2] How to Switch Users and Modify...
Wed, 21 Nov, 2018 at 9:55 AM
[Trucast] Training Videos/Resources
Trucast Training Videos/Resources [Trucast 1] How to Connect to Trucast using Windows [Trucast 1/2] How to Connect to a Trucast using a Mac [Trucast ...
Wed, 21 Nov, 2018 at 10:05 AM
Ideamax 5 Webinar May 18 2018
Wed, 21 Nov, 2018 at 9:47 AM