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1-833-469-9520
Knowledge base
FAQ
Common Questions
16
No Sound from On-Board Computer
No Sound from External Computer
No Video Feed Using an External Computer
No Touch Using an External Windows Computer
No Touch Using a Mac
See all 16 articles
Training Videos
6
[RS] - Training Videos
[VN] - Training Videos
[X6/8/9] - Training Videos
[Newline Cast] - Training Videos
[Newline Launch Control] - Training Videos
See all 6 articles
TRUTOUCH Series
Product Information
8
VN Series
RS Series
RS+ Series
UB Series
FB Series
See all 8 articles
Downloads
3
1K OPS Drivers
4K OPS Drivers
VN/RS Newline Assistant
Troubleshoot
9
[Trutouch] Training Videos/Resources
[Trutouch] How to Activate the Hidden Toolbar
[NB,IB,UB,FB,RS] How to Connect to the Wifi Network
[Trutouch] How to Locate the Model and Serial Number
[IB] How to Use the Reset Button on Trutouch Displays
See all 9 articles
X Series
Product Information
2
X5/X7 Series
X6/X8/X9 Series
Downloads
4
X5/X7 OPS Drivers (XJ-0581 or XJ-0781)
X6/X8/X9/VN 4K OPS Drivers
X5/X7 Newline Assistant
X6/X8/X9 Newline Assistant
Troubleshoot
13
[X-Series] Training Videos/Resources
[X-Series] How to Access On-Board Computer BIOS
[X-Series] How to Activate the Hidden Toolbar
[X-Series] How to Adjust Microphone Levels
[X-Series] How to Access the Factory/Design Menu
See all 13 articles
NT Series - Non-Interactive
Product Information
1
NT Series
OPS: On-Board Computer
Product Information
1
OPS Product Information
Downloads
1
All Current OPS Drivers
Troubleshoot
5
[OPS] How to Enable PXE Option in BIOS
[OPS] How to Access BIOS
[OPS] How to Change Windows 10 Pro Windows Updates Policy
[OPS] How to Change Refresh Rate
[OPS] Windows Update Tips
Android Mini Computer X10D
Product Information
1
X10D Android Mini Computer
Downloads
1
Firmware
Troubleshoot
3
[X10D] How to Connect X10D
[X10D] How to Create Multiple Users
[X10D] No Touch
IdeaMax / Mac Touch Driver
Software Information
2
IdeaMax v5 Software Information
IdeaMax v2 Software Information
Downloads
5
IdeaMax for Windows - 2.0.10.20160329
IdeaMax for Windows - 5.3.26.20190408
IdeaMax for Mac - 5.20190921
Single Touch Driver for Mac
Mac Multi Touch Driver
Troubleshoot
6
[Ideamax] Training Videos/Resources
[Ideamax] Product Key does not Activate
[Ideamax v2] How to Back Up a User Profile
IdeaMax Silent Install Procedure
[Ideamax v2] How to fix IdeaMax when Touch is not Lining up with Finger.
See all 6 articles
NEWLINE CAST/ BROADCAST/LAUNCH CONTROL/TRUCAST
Product Information
4
Newline Cast
Newline Broadcast
Newline Launch Control
TruCast 1, 2, and 3
Downloads
8
WIPS Audio Driver for Mac
TruCast 1 (TWP-1000)
WIPS 2 (TWP-1500)
WIPS 3 (Trucast 3)
MirrorOP Presenter
See all 8 articles
Troubleshoot
2
[Trucast] Training Videos/Resources
How to Perform Factory Reset on a Trucast Device
Wall Mounts / Mobile Stands
Newline Mobile Stands
6
TruTouch Mobile Stand Information: Part # - EPR8A50500
TRUTOUCH Mobile Stand Assembly Instructions: Part # - EPR8A50500
TRUTOUCH Mobile Stand Information: Part # - EPR8A50500-SQR
TRUTOUCH Mobile Stand Assembly Instructions: Part # - EPR8A50500-SQR
TRULIFT Motorized Mobile Stand Information: Part # - EPR8A60060-000
See all 6 articles
Newline Wall Mounts
4
Swing out Wall Mount
Swingout Wall Mount Dimensional Drawing
TRUTOUCH Wall Mount: Part # - EPR8A50600-000/EPR8A50100-000
TRUTOUCH Wall Mount Assembly Instructions: Part # - EPR8A50600-000
Balance Box Wall Mounts
5
Balance Box Flyer
Balance Box Education Flyer
Balance Box 400-650 Flyer
Balance Box 400H Flyer
Simple Tips for Balance Box Installers
Education
Newline for Educators Tutorial Series
1
Newline for Educators Tutorial Series
Oktopus Training Videos
1
Oktopus Training Videos
Education Solutions
1
Newline Education Solutions
Education Information
1
Newline Overview for Education
Google Compatibility
1
TRUTOUCH and Google Compatibility
Warranty
1
Limited Warranty
Case Studies
Case Study Documentation
6
Catholic Diocese of Dallas
Lawton Public Schools
Saint Joseph's College
Stanford University
UBS Wealth Management
See all 6 articles
Video Case Studies
3
Eifler Advisory Group
Cameron University
Center for Emerging Technology and Entrepreneurial Studies
Others
Interactive Whiteboards
1
Interactive Whiteboard
Help Desk Software
by Freshdesk