Newline Technical Services

Common Questions 9

• No Sound from External Computer
• No Touch Using a Mac
• Panel Shuts Down During Inactivity - Energy Saver
• No Video Feed Using an External Computer
• Adding Zoom to your Newline Panel

View all 9

Troubleshooting 9

• No Sound from On-Board Computer
• No Touch Using an External Windows Computer
• No sound from Blu-Ray or DVD player
• No Drag and Drop Touch in Google Chrome
• How to set up and calibrate touch for macOS

View all 9

How To's 21

• How to setup touch extended mode in Windows
• How to Connect a Computer to the Interactive Flat Panel
• How to factory reset your TruTouch display
• How to Clean the Screen
• How to Enable Touch Keyboard on Windows 10

View all 21

Product Information 13

• Q Series
• Z Series
• RS+ Series
• RS Series
• FLEX

View all 13

How To's 17

• How to Locate the Model and Serial Number - Touch Series
• How to Locate Serial and Model Number (X-Series)
• Q, Z, Series - How to Disable User Accounts / Passkey
• VN, RS - How to Disable the Left and Right Blue Toolbar
• UB, FB, and RS - How to Enable and Disable Child Lock

View all 17

Troubleshoot 6

• NB, IB, UB, FB, RS, and RS+ - How to Connect to the Wi-Fi Network
• NB, IB, UB, FB -Windows or Mac does not fit the Whole Screen
• X5, X7 - X-Series Training Materials
• UB, FB - Using File Commander with Google Drive
• X-Series - Windows or Mac does not fit the Entire Screen

View all 6

Product Information 2

• NT Series
• DV Series

Troubleshooting 1

• How to Locate the Model and Serial Number (NT - Non-Interactive)

Panels 6

• Q Series - Training Videos
• RS Series - Training Videos
• VN Series - Training Videos
• X6, X8, and X9 - Training Videos
• Trutouch - Training Videos/Resources

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Software 3

• Newline Cast - Training Videos
• Newline Launch Control - Training Videos
• Ideamax v5 - Training Videos

How To's 5

• How to Reinstall Windows 10 or 11 on an OPS
• How to Change Refresh Rate within Windows - OPS
• How to Access the BIOS Menu - OPS
• How to Change a Windows Pro Update Policy - OPS
• How to Enable PXE Option in BIOS - OPS

Troubleshoot 4

• OPS - Windows Update Tips
• X10D - How to Connect an X10D
• X10D - How to Create Multiple Users
• X10D - No Touch Pass-Through

Product Information 3

• OPS Product Information
• Newline Chromebox A10
• X10D Android Mini Computer

Downloads 1

• All Current OPS Drivers

How To's 18

• How to check Software Version of DisplayNote Cast
• How to Cast to Newline Cast using Google Cast
• How to use the pen tool
• [Ideamax v2] How to fix IdeaMax when Touch is not Lining up with Finger.
• How to add custom logo on TruCast

View all 18

Troubleshoot 10

• Updating or Installing an App via Newline Display Management
• Newline Cast Diagnostic Window
• Inconsistency in ability to "Remote" into devices via NDM
• IdeaMax Silent Install Procedure
• Toolbar orientation

View all 10

Product Information 9

• Newline Display Management Plus
• Newline Cast
• Newline Visual Communication Solutions (VCS)
• Newline Engage Cloud
• Newline Broadcast

View all 9

Downloads 20

• Firmware Updates
• Firmware Updates
• Firmware Updates
• Firmware
• Mac Multi Touch Driver

View all 20

Mobile Stands 6

• TruTouch Mobile Stand Information: Part # - EPR8A50500
• TRUTOUCH Mobile Stand Assembly Instructions: Part # - EPR8A50500
• TRUTOUCH Mobile Stand Information: Part # - EPR8A50500-SQR
• TRUTOUCH Mobile Stand Assembly Instructions: Part # - EPR8A50500-SQR
• TRULIFT Motorized Mobile Stand Information: Part # - EPR8A60060-000

View all 6

Wall Mounts 4

• Swing out Wall Mount
• Swingout Wall Mount Dimensional Drawing
• TRUTOUCH Wall Mount: Part # - EPR8A50600-000/EPR8A50100-000
• TRUTOUCH Wall Mount Assembly Instructions: Part # - EPR8A50600-000

BalanceBox Wall Mounts 5

• Balance Box Flyer
• Balance Box Education Flyer
• Balance Box 400-650 Flyer
• Balance Box 400H Flyer
• Simple Tips for Balance Box Installers

Cameras 2

• Document Camera
• Document Camera - Visualizer

Education Warranty 1

• Education Warranty Information

Education Solutions 1

• Newline Education Solutions

Education Information 1

• Newline Overview for Education

Corporate Warranty 1

• Corporate and Government Advanced Replacement Warranty

Case Study Documentation 6

• Catholic Diocese of Dallas
• Lawton Public Schools
• Saint Joseph's College
• Stanford University
• UBS Wealth Management

View all 6

Video Case Studies 3

• Eifler Advisory Group
• Cameron University
• Center for Emerging Technology and Entrepreneurial Studies

Interactive Whiteboards 2

• Interactive Whiteboard
• Jeico Panel Covers