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1-833-469-9520
Knowledge base
FAQ
Common Questions
23
How to Calibrate a Windows 10/11 Touch Screen
How to setup touch extended mode in Windows
How to Disable User Profiles on the Q and Z Series Displays
How to Reset your TruTouch Display
How to Insert Wifi Module into Q and Z Series Panel
View all 23
Training Videos
7
[Q Series] - Training Videos
[RS Series] - Training Videos
[VN Series] - Training Videos
[X6/8/9] - Training Videos
[Newline Cast] - Training Videos
View all 7
TRUTOUCH Series
Product Information
10
Q Series
Z Series
RS+ Series
RS Series
IP Series
View all 10
Downloads
2
VN/RS Newline Assistant
Firmware Updates
Troubleshoot
9
[Trutouch] Training Videos/Resources
[Trutouch] How to Activate the Hidden Toolbar
[NB,IB,UB,FB,RS] How to Connect to the Wifi Network
[Trutouch] How to Locate the Model and Serial Number
[IB] How to Use the Reset Button on Trutouch Displays
View all 9
X Series
Product Information
2
X6/X8/X9 Series
X5/X7 Series
Downloads
3
X5/X7 Newline Assistant
X6/X8/X9 Newline Assistant
Firmware Updates
Troubleshoot
13
[X-Series] Training Videos/Resources
[X-Series] How to Access On-Board Computer BIOS
[X-Series] How to Activate the Hidden Toolbar
[X-Series] How to Adjust Microphone Levels
[X-Series] How to Access the Factory/Design Menu
View all 13
FLEX
Product Information
1
FLEX
NT Series - Non-Interactive
Product Information
1
NT Series
Downloads
0
OPS: On-Board Computer
Product Information
1
OPS Product Information
Downloads
1
All Current OPS Drivers
Troubleshoot
5
[OPS] How to Enable PXE Option in BIOS
[OPS] How to Access BIOS
[OPS] How to Change Windows 10 Pro Windows Updates Policy
[OPS] How to Change Refresh Rate
[OPS] Windows Update Tips
Android Mini Computer X10D
Product Information
1
X10D Android Mini Computer
Downloads
1
Firmware
Troubleshoot
3
[X10D] How to Connect X10D
[X10D] How to Create Multiple Users
[X10D] No Touch
IdeaMax / Mac Touch Driver
Software Information
2
IdeaMax v5 Software Information
IdeaMax v2 Software Information
Downloads
5
IdeaMax for Windows - 2.0.10.20160329
IdeaMax for Windows - 5.3.26.20190408
IdeaMax for Mac - 5.20190921
Single Touch Driver for Mac
Mac Multi Touch Driver
Troubleshoot
6
[Ideamax] Training Videos/Resources
[Ideamax] Product Key does not Activate
[Ideamax v2] How to Back Up a User Profile
IdeaMax Silent Install Procedure
[Ideamax v2] How to fix IdeaMax when Touch is not Lining up with Finger.
View all 6
Newline Cast / Broadcast / Launch Control / TruCast
Product Information
4
Newline Cast
Newline Broadcast
Newline Launch Control
TruCast 1, 2, and 3
Downloads
8
WIPS Audio Driver for Mac
TruCast 1 (TWP-1000)
WIPS 2 (TWP-1500)
WIPS 3 (Trucast 3)
MirrorOP Presenter
View all 8
Troubleshoot
3
[Trucast] Training Videos/Resources
How to Perform Factory Reset on a Trucast Device
How to Cast to Newline Cast using Google Cast
Newline Software
Product Information
3
Newline Display Management Plus
Newline Engage Cloud
Newline Visual Communication Solutions (VCS)
Downloads
0
Troubleshoot
0
Wall Mounts / Mobile Stands
Newline Mobile Stands
6
TruTouch Mobile Stand Information: Part # - EPR8A50500
TRUTOUCH Mobile Stand Assembly Instructions: Part # - EPR8A50500
TRUTOUCH Mobile Stand Information: Part # - EPR8A50500-SQR
TRUTOUCH Mobile Stand Assembly Instructions: Part # - EPR8A50500-SQR
TRULIFT Motorized Mobile Stand Information: Part # - EPR8A60060-000
View all 6
Newline Wall Mounts
4
Swing out Wall Mount
Swingout Wall Mount Dimensional Drawing
TRUTOUCH Wall Mount: Part # - EPR8A50600-000/EPR8A50100-000
TRUTOUCH Wall Mount Assembly Instructions: Part # - EPR8A50600-000
BalanceBox Wall Mounts
5
Balance Box Flyer
Balance Box Education Flyer
Balance Box 400-650 Flyer
Balance Box 400H Flyer
Simple Tips for Balance Box Installers
Education
Newline for Educators Tutorial Series
1
Newline for Educators Tutorial Series
Oktopus Training Videos
1
OKTOPUS Training Videos
Education Solutions
1
Newline Education Solutions
Education Information
1
Newline Overview for Education
Google Compatibility
1
TRUTOUCH and Google Compatibility
Warranty
1
Limited Warranty
Case Studies
Case Study Documentation
6
Catholic Diocese of Dallas
Lawton Public Schools
Saint Joseph's College
Stanford University
UBS Wealth Management
View all 6
Video Case Studies
3
Eifler Advisory Group
Cameron University
Center for Emerging Technology and Entrepreneurial Studies
Others
Interactive Whiteboards
2
Interactive Whiteboard
Jeico Panel Covers
Newline Quick Links
X Series
14
X Series Display Unboxing and Initial Setup
X5 Dimensional Drawings
How to use Android on your X5/X7 Series
X5_X7 Series User Manual
X6 Dimensional Drawings
View all 14
TRUTOUCH
49
[NB/IB] How to Calibrate Newline Interactive TruTouch Display using Ideamax Driver
TRUTOUCH NB RS-232 Control Codes
TRUTOUCH 47 User Manual
TRUTOUCH 650 Dimensional Drawings - FB Series
TRUTOUCH Non-Android Model
View all 49
X10D Android Mini Computer
2
X10D Android Mini Computer Sell Sheet
X10D Android Mini Computer Specifications
Trucast
4
How to Connect to WIPS(Trucast 1) using Windows
How to connect to a WIPS using a Mac
How to connect to a WIPS using a ChromeBook
How to add custom logo on TruCast
Ideamax
11
Toolbar orientation
How to add a User Profile in IdeaMax
How to switch users and modify toolbar
How to restore default toolbar
How to import media files
View all 11
Chromebox A10
Product Information
1
Newline Chromebox A10
Downloads
0
Troubleshoot
0
Cameras
Product Information
1
Document Camera
Downloads
1
Document Camera - Visualizer
Troubleshooting
0
Community forums
Showing recent updates
Start a new topic
Newline Interactive Forums
Announcements
2
Z Series Patch Notes (v1.1.40)
Posted by
Jared Rairdon
,
5 months ago
Last Reply
by Jared Rairdon
5 months ago
Q Series Patch Notes (v1.1.42)
Posted by
Jared Rairdon
,
5 months ago
Last Reply
by Jared Rairdon
5 months ago
Feature Requests
6
OPS caddy for Chromebox solution
Posted by
Jason Bennett
,
21 days ago
Last Reply
by Mario Ledesma
16 days ago
Weblink as a shortcut/app
Posted by
Jason Bennett
,
6 months ago
Last Reply
by Mario Ledesma
6 months ago
Firmware Release Alerts
Posted by
Scott Essner
,
over 1 year ago
Last Reply
by Sean Mullins
7 months ago
See all 6 topics
Tips and Tricks
2
Q Series documentation
Posted by
Dan Mueller
,
8 months ago
Last Reply
by Kevin Mack
2 months ago
Does Newline RS+ have an internal microphone?
Posted by
Melissa Diblin
,
about 1 year ago
Last Reply
by Mario Ledesma
about 1 year ago
Report a problem
8
Pen color is randomly changing on board
Posted by
Sandra Bauer
,
22 days ago
Last Reply
by Mario Ledesma
16 days ago
Q Series Patch Notes (v1.1.5*)
Posted by
Sean Mullins
,
3 months ago
Last Reply
by Sean Mullins
3 months ago
Send Messages to Interactive Board
Posted by
Kimberly Saunders [Wallin ES]
,
5 months ago
Last Reply
by Cole Cancilla
5 months ago
See all 8 topics
Help Desk Software
by Freshdesk Support Desk