Troubleshoot

[Trutouch] Training Videos/Resources
Trutouch Training Videos/Resources [Trutouch] Newline TRUTOUCH Teacher Training Tutorial [Trutouch] How to Calibrate Newline Interactive TruTouch Disp...
Wed, 20 Feb, 2019 at 9:49 AM
[Trutouch] How to Activate the Hidden Toolbar
How to Activate the Hidden Toolbar NB/IB/UB/FB Swipe up using 2 fingers from the bottom of the screen to access the hidden toolbar. VN/RS Slide 2 fing...
Tue, 8 Jan, 2019 at 3:48 PM
[Trutouch] How to Connect to the Wifi Network
How to Connect to the Wifi Network 1. Insert the provided Wifi dongle into the USB/android port on the panel. Do not connect to the Touchport 2. Go ...
Thu, 29 Nov, 2018 at 9:18 AM
[Trutouch] How to Locate the Model and Serial Number
How to Locate the Model and Serial Number Sticker Model Instructions NB/IB The Model & S/N sticker is located in the following: Shipping Box Behin...
Wed, 27 Feb, 2019 at 9:08 AM
[IB] How to Use the Reset Button on Trutouch Displays
How to Use the Reset Button on Trutouch Displays
Thu, 15 Nov, 2018 at 3:44 PM
[UB/FB] How to Enable and Disable Child Lock
How to Enable and Disable Child Lock What is child lock?  When child lock mode is enabled, it will lock the screen and prevent interactivity on th...
Thu, 15 Nov, 2018 at 2:54 PM
[UB/FB] Using File Commander with Google Drive
Please check attached. For additional questions, please contact support at 833-469-9520 or send an email to support@newline-interactive.com. 
Wed, 6 Mar, 2019 at 11:13 AM
[NB/IB/UB/FB] Windows or Mac does not fit the Whole Screen
Issue: The Aspect Ratio and/or Resolution does not fit the Whole Screen 1. On the remote, click the Zoom or Auto button to change the aspect ratio on...
Wed, 19 Dec, 2018 at 9:54 AM
[VN/RS] How to Disable the Left and Right Blue Toolbar
How to Disable the Left and Right Blue Toolbar VN/RS1. On the homepage, click the gear icon on the top right corner to access the panel settings. You ca...
Tue, 12 Mar, 2019 at 9:06 AM