Newline Technical Services

Issue: No sound from Display Speakers Using the On-Board Computer 1. On your Windows taskbar, right click on the audio icon. 2. Click Sounds. 3. Navig...

Issue: No Touch Using an External Computer 1. Check and ensure there is a USB cable connected from the computer to the panel. 2. For a rundown of the p...

Issue: No sound when playing a video from a disc using a Blu-Ray or DVD player connected through HDMI. Change the audio output on the Blu-Ray or DVD pla...

Issue: No Drag and Drop Touch in Google Chrome Option 1: 1. Open the Chrome browser on the panel. 2. In the address bar, type chrome://flags. 3. Unde...

Issue: Touch screen not functioning as expected when connected to a macOS-based computer  **For Windows-based computers, please click here** *For th...

Issue: No sound when playing a video from a digital media player connected through HDMI, such as an Apple TV or Roku. Change the audio output on the med...

How to change back to default Wallpaper/Remove custom wallpaper  This article is made for users with 19RS, 19-23NT, 21Q, 21Z 1. Go to the homepage of y...

Some users may have an off-center screen due to a connection via VGA below is an article on how to resolve this issue Unplug the primary Mac from the V...

Tips on resolving a Blue Screen :( Error Message  Below is a brief guide on how to manage a blue screen error message on your Newline OPS Windows computer....

No Sound from OPS on Netflix App   This article will help with a potential sound issue that may be experienced while using the Netflix App on the OPS T...