Q/RS+/Z Series - App store "Something Went Wrong. Please try again"
The article below will cover the instructions on how to fix the "Something went wrong. Please try again." issue when opening the app store on the Q/RS+/Z Series.
The error message "Something Went Wrong. Please try again" is displayed when attempting to open the legacy Newline app store. Please follow the instructions below based on your model to update to the latest app store.
Q Series: The newest app store is included with the latest firmware. To update the firmware please click on this Article
RS+/Z Series: The app store will need to be installed via an .APK file Please contact Newline Support for the file by submitting a ticket here
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For additional questions, please contact support at 833-469-9520 or submit a ticket via our portal at: Submit a ticket : Newline Technical Services (freshdesk.com)