Newline Technical Services

Q Pro Series - How to Change/Remove a Password

Below is an article explaining how to change or remove a known password through the panel's settings.

Please note: If you have forgotten the password, or it is unknown, please contact the Newline Support team.

1. Navigate into the panel's 'Settings'.
   
   
   
2. Then, scroll down and select 'Security'.
   
   
3. Select 'Screen lock'.
   
   
   
4. Enter in the known PIN.
5. Choose a new screen lock option.
   1. Choose 'None' if you're looking to remove it.
      
      
      
6. Follow instructions on the screen to complete the process.

See the following related articles:

• Q Pro: Enabling a QR Code Login
• Q Pro: Hide Your PIN While Logging In

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For additional questions, please contact support at 833-469-9520 or submit a ticket via our portal at: Submit a ticket : Newline Technical Services (freshdesk.com)