Whiteboard - The Color or the Annotation Tool Randomly Changes When Drawing on the Panel

This may be due to the Object Recognition setting in the whiteboard app.

For more information, please refer to the videos below.





How to turn off object recognition

1. Open the whiteboard app on the panel.
2. Click the gear icon located at the bottom right corner of the screen.
3. At the top of this window, you should see Object Recognition.
4. Disable the slider next to Object Recognition to turn it off.


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